Fees Covered in This Guide
Noon does not charge one simple commission. It charges a stack of separate fees — some percentage-based, some flat, some based on weight — that combine differently for every single order. This guide breaks down each one so nothing catches you by surprise.
1. Referral (Commission) Fee
This is Noon's core commission — a percentage of your selling price, charged on every unit sold, regardless of fulfillment method. The rate depends entirely on product category:
- Low range (4–8%): Mobile phones, select electronics
- Mid range (10–17%): Home goods, beauty, general merchandise
- High range (20–27%): Fashion and apparel categories
A minimum referral fee of 1 SAR applies to every item sold, even very low-priced products. Referral fees are calculated exclusive of VAT.
2. FBN Fulfillment & Storage Fees
If you use Fulfilled by Noon (FBN), your products sit in Noon's warehouses and Noon handles picking, packing, and delivery. This convenience comes with three separate charges:
- Outbound Fee: Charged per unit shipped, based on the higher of actual weight or volumetric weight (Length × Width × Height ÷ 5000)
- Storage Fee: A monthly charge based on cubic feet occupied (Length × Width × Height ÷ 28,317) multiplied by days stored
- Long-Term Storage Fee: An extra penalty applied once an item has sat in a fulfillment center for more than 365 days
3. DirectShip (FBP) Fees
If you store and pack products yourself and hand them to Noon logistics for delivery, you pay DirectShip fees instead of FBN outbound/storage fees. These typically range from 17 to 51 SAR per shipment, determined by shipment weight and dimensions, with a portion often reimbursed from the shipping fee charged to the customer.
4. VAT — the 15% Most Sellers Forget
Saudi Arabia applies a 15% VAT rate on marketplace sales. This is not part of the referral fee calculation — it is deducted separately and shown as its own line item in your Monthly Statement (often labelled Statement VAT). Many sellers who calculate profit using only their Transaction View file miss this entirely, because VAT deductions live in the Monthly Statements file, not the weekly one.
5. Return & Retention Penalty Fees
When a customer returns an item for a seller-controllable reason — wrong item, damaged, defective, missing parts — Noon charges a return processing fee equal to the lesser of 15 SAR or 20% of the referral fee for that item.
Separately, a Retention Penalty Fee (RETP) compensates customers for grievances such as counterfeit items, missing accessories, or policy violations — this is distinct from the standard return fee and can be larger.
6. Advertising (Sponsored Ads)
Optional but common: Noon Sponsored Ads work on a cost-per-click model, where sellers set a maximum bid for their products to appear at the top of search results. This spend is entirely separate from referral and fulfillment fees and shows up as its own deduction in your statement.
See All 6 Fees Broken Down Automatically
Sanlytic reads your statement files and separates every fee type into its own line — no manual sorting required.
Start Free — No Card NeededFrequently Asked Questions
No. It ranges from about 4% for select electronics up to 27% for fashion and apparel, with a 1 SAR minimum per item regardless of category.
No. FBN outbound and storage fees only apply if your inventory is stored in Noon's fulfillment centers. DirectShip sellers pay a separate, generally lower, per-shipment fee instead.
VAT typically appears as a separate line item labelled Statement VAT in your Monthly Statements file from Noon Seller Center, not in the weekly Transaction View report.